Cancellation & Refund Policy

Effective Date: 19-09-2025

At DropHaus, we strive to provide high-quality gadgets and excellent customer service. This Cancellation & Refund Policy explains how we handle order cancellations, returns, and refunds.

1. Order Cancellation

• Orders can be cancelled within 24 hours of placing the order by contacting us at gadgetsstudio099@gmail.com.

• Once an order has been processed or shipped, it cannot be cancelled.

• We reserve the right to cancel any order due to product unavailability, payment issues, or suspected fraudulent activity.

2. Returns Eligibility

• Products can be returned within [7/14/30 days – choose your timeframe] of delivery if they are defective, damaged, or incorrect.

• To be eligible for a return, items must be unused, in their original packaging, and accompanied by proof of purchase.

• Certain items (such as personal-use electronics or hygiene-sensitive products) may be non-returnable — these will be clearly marked on the product page.

3. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within [5-10 business days].

• Shipping fees (if any) are generally non-refundable unless the return is due to our error.

4. Exchanges

• In some cases, we may offer an exchange for the same or similar item instead of a refund.

• Contact our support team to discuss available options.

5. Damaged or Defective Products

• If you receive a damaged or defective item, please email gadgetsstudio099@gmail.com within 48 hours of delivery with photos of the product and packaging.

• We will arrange for a replacement or refund depending on the situation.

6. Contact Us

For cancellations, returns, or refunds, please contact our support team:
Email: gadgetsstudio099@gmail.com
Website: https://DropHaus.store